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Refund & Exchange Policy

Refund & Exchange Policy

At BuySavvy.co, we strive to provide you with the best shopping experience. However, if you need to exchange an item, please read our policy below.

Exchange Policy

We offer exchanges only under the following conditions:

  • You must contact us within 24 hours of receiving your order.

  • The item must be returned in the same condition as received, unused, and with original packaging.

  • In case of a damaged item, you must provide a video recording of unboxing as proof.

  • Change of mind exchanges or refunds are not accepted.

Refund Policy

  • We do not offer refunds unless the item received is damaged and a valid unboxing video is provided.

  • No refunds will be processed for orders returned without prior approval.

How to Request an Exchange

  1. Contact our customer support at info@buysavvy.co within 24 hours of receiving your order.

  2. Provide your order details and required proof (e.g., unboxing video for damaged items).

  3. Our team will review your request and provide further instructions.

For any further questions, feel free to reach out to us at info@buysavvy.co

Thank you for shopping with BuySavvy.co!

 

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